Shipping policy
Shipping Policy
At [Urban Denims], we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.
Order Processing
All orders are processed within 24–48 hours after confirmation.
Once your order is shipped, you will receive tracking details via SMS/Email/WhatsApp (if available).
Shipping Time
We usually deliver orders within 3-8business days, depending on your location and courier service availability.
Delivery time may vary due to factors such as:
Remote area locations
Weather conditions
Courier delays
Public holidays or unforeseen circumstances
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment.
Tracking Information
Once your order is dispatched, tracking details will be shared with you.
You can track your order using the tracking link provided.
Delayed or Undelivered Orders
If your order is delayed beyond the expected delivery time, please contact us. We will assist you in tracking and resolving the issue with the courier partner.
Incorrect Address
Please ensure that your shipping address and contact details are correct at the time of placing the order.
If an order is returned due to an incorrect or incomplete address, re-shipping charges may apply.